Frequently asked
Your questions, answered.
If your answer is not here, write to us.
Does anyone need an app?
No — not you, and not the person scanning. A phone camera is enough, and your messages open in the browser.
Is my number visible?
Never. Whoever scans the sticker sees no phone number, no name, no email, no address and no plate.
How much does it cost?
2 500 DA per sticker, plus delivery. It includes 2 years of service; after that, renewing costs 1 000 DA for 1 year, only if you want to continue. Nothing is charged automatically.
What happens when the service period ends?
Before it ends, you are told on WhatsApp and in your account. To continue, tap “Renew” in your account: we call you to arrange the payment of 1 000 DA for 1 year. If you don't renew, anyone who scans the sticker sees “not available” and cannot write to you. Your car book stays yours either way.
How do I receive messages?
On WhatsApp, and as a notification on your phone. They also stay in your personal space.
How do I pay?
Cash on delivery. We deliver to all 58 wilayas.
How do I activate my sticker?
Scan it with your phone's camera: a page opens where you enter your name, your WhatsApp number, your car and a PIN, then the code you receive on WhatsApp. That's it. Do it as soon as it arrives, before sticking it.
What if someone misuses it?
The number of messages per hour is limited, and you can deactivate your sticker at any time from your dashboard.
What if I change car?
Peel the sticker off or deactivate it in your dashboard, then activate a new one on the other car.
Is this an emergency service?
No. AutoLink is not an emergency service. If there is immediate danger, contact the appropriate emergency services.
How long do you keep messages?
Messages are deleted automatically after 90 days.
